Remote print and mail services offer unmatched convenience, yet some businesses are still hesitant to outsource their mail. Continue reading to find out what makes some business leaders reluctant to hand over the reigns,

Priyanka Swamy

Priyanka Swamy

CEO / Founder of .

Protecting Sensitive Consumer Information

One of the primary concerns is the protection and confidentiality of sensitive consumer information. Business owners want to ensure their client’s personal information is secure and not compromised during printing and mailing.

They may only be able to use remote services if they are [not] concerned about the level of security provided by the service provider.

Iesha Mulla

Iesha Mulla

Co-Founder of .

Reliability and Cost

There’s the question of reliability. Can the service deliver on time and without errors? Not having control over these processes can be a cause for concern.

Moreover, there’s the issue of cost. While these services can offer convenience, they sometimes come at a higher price than in-house solutions. You also have to consider the possibility of needing immediate changes or corrections to the content being printed and mailed. With a remote service, making these quick changes can be more challenging.

Durgesh Maurya

Durgesh Maurya

Marketing Manager of .

Loss of Control

Business owners hesitate to adopt remote print and mail services primarily due to concerns surrounding the loss of control. Entrusting critical processes like utility bill printing and mailing to external services raises apprehension about maintaining oversight and governance.

Business owners value having a hands-on approach to ensure security, accuracy, and timeliness in their operations. The fear of losing control over such pivotal aspects of their business processes acts as a significant barrier.

To address these worries, it is essential for businesses to carefully assess remote service providers, establish clear communication channels, and implement robust quality control measures. By emphasizing control measures, businesses can confidently navigate and optimize their experience with remote print and mail services.

Sai Blackbyrn

Sai Blackbyrn

Security Concerns

The current dominant problem is security, which has grown to be a key concern and is making business owners hesitant to employ remote print and mail services. Sensitive document outsourcing to outside services raises concerns about data protection and confidentiality.

The risk of illegal access or data breaches during the printing and mailing process is currently a major issue for business owners. Therefore, to secure even the real-time transfer of information and adhere to industry laws, a sufficient current security response should involve the trustworthy application of encryption.

Jon Taylor

Jon Taylor

Hard to Track the Return on Investment

Businesses tend to shy away from traditional printed mailers because it can be so hard to track the return on that investment, it’s more expensive than other marketing channels, and it contributes to junk mail culture.

This is a crowdsourced article. Contributors’ statements do not necessarily reflect the opinion of this website, other people, businesses, or other contributors.