Steps to a Successful Direct Mail Follow-Up 

When sending direct mail, it’s important to determine the delivery date and time. This information can be helpful when you’re determining follow-up tasks. For example, don’t send follow-up messages on the day the direct mail package is delivered – it may come off as pushy and the recipient may not have opened it yet. Additionally, it may take a day or two for a larger company to route the package.

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Personalizing direct mail follow-up is a crucial element of a successful marketing campaign. It can be done by sending a follow-up email or calling the recipients. A personalized direct mail campaign can increase return on investment, enhance the customer experience, and continue the conversation with prospects. By following these four steps, you can ensure that your direct mail campaign is a success. 

Automated follow-up 

Automated direct mail follow-up is a powerful way to nurture relationships with potential customers. It’s easy and affordable. With Postalytics, you can set up drip campaigns that send new mailers to your prospects, and then follow up with them. Postalytics also allows you to schedule your follow-up emails without requiring the prospect to submit their contact information. 

Cost-benefit analysis 

Before beginning any project, it’s important to understand how much it will cost to conduct a cost-benefit analysis. You’ll need to determine the costs of direct labor and raw materials, as well as indirect costs like overhead management and rent. You’ll also need to consider intangible costs, such as the impact on customers and employees. Moreover, you’ll need to consider risks and opportunities that may arise, such as regulatory risks. 


Automation of direct mail follow-up campaigns can be beneficial for online and offline businesses. It can drive people to a website or social media page and gain better publicity. For example, a food truck might have a social media page but not a website, so the food truck owner could use direct mail automation to reach potential customers and update the menu. Likewise, an online shop could use direct mail automation to prompt a sale, promote new products, or promote an event. Some automation platforms can also be integrated with CRM systems to make follow-up more effective. 

Social media 

Social media offers a new opportunity to engage customers after they have opened your direct mail campaign. Social media allows you to send targeted ads to specific demographics based on your mailing list. For example, you can send ads to Facebook users who are most likely to open your direct mail campaign. Social media also gives you the ability to track the responses to your direct mail messages to social media, helping you to know what content is working and which isn’t. 


Timing your direct mail follow-up is critical to your direct marketing campaign’s success. Many marketing teams struggle with this component of the marketing process. By following a few simple steps, you can improve the chances of a successful follow-up campaign. First, draft your follow-up plan. It will help you know when to send follow-up messages and how to optimize them. You can also track the effectiveness of your campaign and learn how to improve it for future campaigns. In addition, personalization is important to make your follow-up messages more reliable and attention-grabbing.