How Has Direct Mail Changed Marketing?

Direct mail was once a thriving industry, led by catalog pioneers like Sears and Montgomery Ward. They sent out catalogs to both rural and urban customers, and eventually closed their stores. But, Sears still has stores and a direct mail presence. What changed, though, was the society that made direct mail so successful. World War II brought changes in technology and society that changed the way catalogs and other forms of advertising were seen and used.

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As the popularity of online marketing has grown, direct mail is seeing a comeback. While there are now more channels to reach your target audience, technology has made the production, mailing, and delivery process much easier. Here are three ways in which direct mail technology has changed marketing. They’ll save you time and money, too. Hopefully, you’ll soon see a similar resurgence of direct mail marketing! The following information will help you make the most of these changes.
Better database technology has improved the tracking, segmentation, and targeting of direct mail. Having accurate contact information allows you to test out new mailing campaigns and track their success. This data also helps you improve customer relationships. Ultimately, better data makes the advertising process more effective. And better response rates mean better business for you. Despite the changing landscape of direct mail, there are many advantages to integrating your channels. As a leading direct and digital agency, we’ve been helping clients of all sizes achieve their goals since 1985.


If you’re considering a marketing campaign, you’re probably wondering about the cost-effectiveness of direct mail. The good news is that direct mail is still relatively affordable compared to other forms of advertising. In addition, the response rates are still very high, with the average direct mail response rate of 3.5 percent compared to 0.1% for email, social media, and paid search. But how do you measure the value of direct mail? Here are some tips to help you evaluate its effectiveness.
One recent example is the American Cancer Society. This organization’s results showed that the cost-effectiveness of direct mail decreased dramatically in 2013, during its strategic restructuring process. It subsequently saw a drop in new donor revenue of $11.3 million for the year. However, this is only an estimate, as many donors give for years at a time, and that one-year hiatus could cost the organization as much as $29.5 million over the next five years. However, after re-launching the direct mail campaign in 2014, the organization saw an increase of $7 in new donor revenue over three years.


How personalization has changed direct mail? By using customer personas, marketers can tailor messages to individual customers. It can be based on recent purchases, important milestones, or data-driven events. Personalization creates an emotional connection and builds strong customer relationships. Here are the top benefits of personalization and how it can help you increase your bottom line:
As a result of personalization, marketers can now segment their mailings based on interest, gender, income level, and many other factors. These data can help them tailor their messages to the needs and interests of individual consumers and prospects. Personalized mail messages can be related to purchase history, demographic information, and even the number of children in a household. They allow marketers to create a meaningful relationship with each consumer and prospect.


A key measure of the effectiveness of a direct mail campaign is its reach. The reach of a mailing is the number of people exposed to the message. This is measured in terms of the number of addresses on the mailing list, such as ten thousand. Another important factor in direct mail effectiveness is frequency. Direct mail is most effective when the target audience is reached at least once. But if it’s exposed repeatedly, it can have less impact.
A good example is the contemporary label Frances Valentine, which launched its first direct mail campaign in June 2020. While it relied on digital marketing for most of its marketing activities, direct mail gave it a chance to communicate directly with its customers. Frances Valentine surpassed its catalog sales estimates by two hundred and fifteen percent. The designer has since doubled the number of direct mail campaigns this year. But how can a brand improve its reach? Here are some tips.