Towne Mailer’s Ten Promises to Clients

1. We will save our clients time, effort and, money.

2. We will continue to develop and deliver the most cost-effective and efficient way of printing, processing and mailing invoices, statements and letters for our clients.

3. We will guarantee that our clients’ jobs are printed, processed and mailed on time.

4. We will treat each of our clients with the same high level of service regardless of their size or mail volume.

5. We will respond as quickly as possible to our clients’ needs, requests, and concerns by phone and or email.

6. We will create and perfect a quality control system that ensures excellence and accuracy throughout each printing, processing, and mailing job.

7. We will go the extra mile to make certain that our clients’ invoices, statements, or letters are professional, clear, well designed, accurate, and informative.

8. We will take time to get to know our clients and become familiar with their business, their goals, and their specific printing and mail processing needs.

9. We will make certain that our clients are informed about postal regulation and pricing changes in a timely manner.

10. We will do our best to fulfill our clients’ special needs, jobs and requests – and to have a helpful, knowledgeable human voice answer our phone lines whenever possible.